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Kingman Area Chamber of Commerce
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"Dealing with Difficult People" Seminar
Tuesday, September 11 2007, 7:30am - 9:30pm Hits : 536
 “How to Handle Conflict and Difficult Personalities More Effectively.” 

The workshop will cover:

*      Understanding the 5 conflict modes

*      Ways to stay calm in heated discussions

*      How to deal with difficult personalities

*      Generating options that will defuse arguments

*      Ways to arrive at WIN-WIN solutions

*      Dealing with the problem rather than the people

*      Reducing stress in your live and in your work

 

The workshop will be held on September 11, 2007

7:30 am to 9:00 am
Location: Powerhouse event room
Contact: Kingman Area Chamber of Commerce

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